Position: Program Manager
Full-Time Equivalency: Full Time, Hourly
Reports to: Assistant Director
We engage individuals and organizations in local and statewide collaborations to strengthen the effectiveness of sexual violence education, prevention, and response in Utah. UCASA started in 1996 when people from across the state came together to end sexual assault. We began a partnership with state agencies and service providers that lasts to this day. Together, we support survivors and work to prevent sexual assault in all forms. UCASA is growing! Over the past couple of years, UCASA has faced significant challenges and is in the process of reimagining our work and our organization. This is an exciting time to be a part of this organization, and to be on the ground as we work toward the next amazing chapter of our organization. If you excel in a busy, dynamic, and transitioning environment, this could be the place for you!
The Program Manager provides administrative, training, and education support to ensure efficient program planning and achievement of grant objectives, including the facilitation and planning of all 40-hour sexual assault advocacy training. Responsible for confidential and time-sensitive material. This position will also lead the on day-to-day prevention training communications, research, logistical coordination, and other administrative tasks as needed. The ideal candidate for this position is a skilled multi-tasker, is reliable, and is committed to consistently meeting deadlines. The Program Manager's responsibilities are inextricably tied to the success of all UCASA’s programs, particularly VAWA Training and coordination of grant-funded programs, Rape Prevention Grant, and support the efforts of UCASA’s OVW Coalition Grant. Driving everything forward from planning to implementation, your actions will directly influence the efficiency and cost-effectiveness of each program.
Essential Job functions
- Support smaller communities by providing training and materials to help prevent programs from stagnating in development phases.
- Support and coordinate relevant community education and public outreach.
- Promote and advocate for victims' rights.
- Conduct a national-scope review of the current literature, existing curricula, and resource materials as well as established state and local protocols; model programs and protocols; promising practices; and other resources that can complement or support the development of the SART manuals.
- Assess the state of community coordinated response across the state to determine the unmet technical assistance needs of first responders to sexual assault victims, particularly among underserved and special populations.
- Work in collaboration with the Assistant Director and Executive Director to fulfill all grant objectives and deliverables.
- Facilitate the ordering, receiving, stocking, and distribution of training supplies.
- Managing training logistics, including reservations, AV needs, and supplies, and organizing all aspects of meetings.
- Type correspondence and reports; edit and update various spreadsheets
- Maintain confidential records and files
- Assist Assistant Director in monitoring project schedules and budgets, preparing progress reports, and liaising with key stakeholders.
- Log, manage, and analyze information on the progress of programs, using Excel and other databases.
- Facilitate and Maintain in partnership with the Training and Community Specialist the 40-hour sexual assault advocacy training according to federal guidelines and policy.
- Support in program evaluation measures - including collection, analysis, and maintenance of participant evaluations as well as grant data collection, maintenance, analysis, summary, and reporting.
- Maintains statistical information on training program achievements in collaboration with the Assistant Director and Training and Community Specialist.
- Maintains a positive work atmosphere by performing responsibilities in a professional manner, models and encourages respectful communication, and facilitates strong collaboration with external agencies and community partners.
- Participates in staff meetings to share information and seek input and feedback.
- In collaboration with the Director of Programs in assessing and responding to ongoing training and education needs of community members, advocates, and allied professionals throughout Utah.
- Builds community capacity to develop and sustain sexual assault services by facilitating communication and collaboration among external agencies and community partners.
- Responds to requests for information about UCASA training and education in a timely and professional manner, maintain a record of all requests, refer requests to appropriate staff members or outside agencies, and monitor and record all action taken in response to requests. Able to learn and adapt to new data management systems as needed.
- Demonstrates ability to communicate effectively orally and in writing, express opinions, proactively address problem situations, and work through conflict in a constructive manner.
- Ability to work collaboratively and share responsibility for the completion of project objectives.
- Enjoy interacting with people and creating an inclusive environment.
- Provide Support and Guidance to Program Specialist
- Perform other related duties as required
- Must be able to communicate efficiently in both English and Spanish
Competencies & Essential Skills:
- Problem-Solving/Analytical Thinker: Ability to solve and analyze problems effectively and efficiently.
- Communication/Interpersonal Skills: Ability to provide exceptional customer service to supporters, partners, board members, and co-workers. Exceptional communication skills and ability to respond to difficult situations.
- Time Management: Ability to multitask and work efficiently within close time constraints. Ability to work under pressure and in a stressful environment.
- Business Knowledge: Ability to master the components of a state-wide coalition and partner organizations. Knowledge and understanding of Sexual Assault.
- Organization: Strong organizational skills and ability to prioritize efficiently and meet deadlines.
- Judgment and Decision Making: Ability to exercise initiative, sound judgment, and problem-solving techniques in the decision-making process.
- Technology/Tools: Ability to use various computer systems and applications including proficiency in online and electronic communication strategies.
- Compliance: Demonstrates commitment to UCASA’s mission and philosophy. Adhere to UCASA’s policies and is committed to acting legally and ethically within the scope of the work.
Ideal candidates will have the following:
- Knowledge of operations, programs, policies, and protocols.
- Familiarity with forensics, crime lab procedures, emergency medical terminology and procedures, victim advocacy, and victim service agencies.
- Experience working in a non-profit organization.
- Comprehensive knowledge of direct victim services and the agencies involved with violence against women issues and sexual violence issues from a feminist perspective.
Minimum qualifications include a combined 5 or more years of education and experience:
- Associate's degree from an accredited college plus 1 or more years of experience.
- High school diploma plus 1-2 years experience in victim advocacy and/or domestic violence/sexual assault work.
- An understanding of and agreement with UCASA’s mission, values, and philosophy regarding the elimination of sexual violence, empowerment of victims/survivors, commitment to anti-oppression work and social justice.
- Understanding and commitment to issues of cultural diversity and anti-racism.
- Ability to work scheduled hours on a regular basis, some weekends and evenings required.
- Visionary, enthusiastic, and invested in fulfilling the obligations of the position. Actively participates in the co-inspiration and co-creation of projects while providing momentum.
- Proficiency with general office duties, computer systems, and technology including website development and maintenance.
- Excellent writing, interpersonal communication, and public speaking skills.
- Demonstrated ability to work independently, manage time, evaluate progress, and adjust activities to complete projects within the established timeframe.
- Demonstrated experience functioning within multidisciplinary settings.
- Skilled in establishing effective working relationships.
- Ability to collaborate and invite collaboration.
- Able to demonstrate skills in effective communication, conflict resolution, and problem-solving.
- Ability to travel statewide, a valid Utah driver’s license, access to an automobile, and valid auto insurance are required.
UCASA is an Equal Opportunity Employer (EOE). If you need assistance or accommodation during the application process due to disability, it is available upon request. No applicant will be penalized as a result of such a request.
To apply, email a cover sheet and resume to [email protected]