Position: Outreach Coordinator 

Full Time Equivalency: Full Time, Hourly 

Hours/Week: 40

Wage: $25

Reports to: Assistant Director 

Organization Overview 

We engage individuals and organizations in local and statewide collaborations to strengthen the effectiveness of sexual violence education, prevention, and response in Utah. UCASA started in 1996 when people from across the state came together to end sexual assault. We began a partnership with state agencies and service providers that lasts to this day. Together, we support survivors and work to prevent sexual assault in all forms. UCASA is growing! This is an exciting time to be a part of this organization, to be on the ground as we work toward the next amazing chapter of our organization. If you excel in a busy, dynamic and transitioning environment, this could be the place for you!

Position Summary 

The Outreach Coordinator provides administrative, training, education, and direct support to ensure efficient program planning and achievement of grant objectives, including partnering with the Assistant Director in providing or arranging training, volunteer and staff coverage, technical assistance, and developing the statewide sexual violence helpline. Responsible for confidential and time-sensitive material. This position will also manage day-to-day communications, research, logistical coordination, and other administrative tasks as needed for the sexual violence helpline. The ideal candidate for this position is a skilled multitasker, reliable, and committed to consistently meeting deadlines. The Outreach Coordinator's responsibilities are inextricably tied to the success of all UCASA's programs, particularly the volunteer program. Driving everything forward from planning to implementation, your actions will directly influence the efficiency of the sexual violence helpline in Utah.

Essential Job Functions

• Maintain the Spanish and English crisis hotline.
• Support and coordinate relevant public outreach. 
• Promote and advocate for victims' rights. 
• Collaborate with UCASA staff and member programs
• Maintain call logs by tracking the number of calls and caller information for each call.
• Create and update a resource database. The resource database includes referral organizations' best practices for crisis line advocates and volunteers. 
• Oversee volunteer program. Train volunteers and maintain the program.
• Maintain UCASA social media. Track social media posts, meetings, community awareness events, and presentations. Provide resources and information regarding the statewide helpline. 
• Outreach to underserved populations. Provide outreach material and presentations regarding sexual assault. Track the number of presentations and materials created and requests received.
• Conduct a national-scope review of current literature, existing curricula, resource materials, and established state and local protocols; model programs and protocols; promising practices; and other resources that can complement or support the development of the advocacy efforts. 
• Log, manage and analyze information on programs' progress using Excel and other databases. 
• Support in program evaluation measures - including collection, analysis, and maintenance of participant evaluations and grant data collection, maintenance, analysis, summary, and reporting. 
• Maintain a positive work atmosphere by performing responsibilities professionally, model and encourage respectful communication, and facilitate strong collaboration with external agencies and community partners. 
• Participate in staff meetings to share information and seek input and feedback.
• Collaborates with the Program Manager in assessing and responding to ongoing training and education needs of community members, advocates, and allied professionals throughout Utah. 
• Build community capacity to develop and sustain sexual assault services by facilitating communication and collaboration among external agencies and community partners.
• Respond to requests for information about UCASA training and education in a timely and professional manner, maintain a record of all requests, refer requests to appropriate staff members or outside agencies, monitor and record all actions taken in response to requests. Able to learn and adapt to new data management systems as needed.
• Demonstrate ability to communicate effectively in both English and Spanish orally and in writing, express opinions, proactively address problem situations, and work through conflict constructively. 
• The ability to work collaboratively and share responsibility for completing project objectives. 
• Perform other related duties as required. 

Competencies & Essential Skills: 

• Problem Solving/Analytical Thinker: Ability to solve and analyze problems effectively and efficiently. 
• Communication/Interpersonal Skills: Ability to provide exceptional customer service to supporters, partners, board members and co-workers. Exceptional communication skills and ability to respond to difficult situations. 
• Community Involvement: Ability to connect with local partners.
• Time Management: Ability to multitask and work efficiently within close time constraints. Ability to work under pressure and in a stressful environment. 
• Business Knowledge: Ability to master the components of a state-wide coalition and partner organizations. Knowledge and understanding of Sexual Assault. 
• Organization: Strong organizational skills and ability to prioritize efficiently and meet deadlines. 
• Judgement and Decision Making: Ability to exercise initiative, sound judgement and problem solving techniques in the decision-making process. 
• Technology/Tools: Ability to use various computer systems and applications including proficiency in online and electronic communication strategies. 
• Compliance: Demonstrates commitment to UCASA’s mission and philosophy. Adheres to UCASA’s policies and is committed to act legally and ethically within the scope of the work. 

Qualifications 

Minimum qualifications include a combined 5 or more years of education and experience: 

• Knowledge in operations, programs, preferred background in Public Health.
• Experience working in a non-profit organization. 
• Comprehensive knowledge of direct victim services and the agencies involved with violence against women issues and sexual violence issues from a feminist perspective.
• Bachelor’s degree from an accredited college or university. 

• Associates degree from an accredited college plus 1 or more years experience.
• High school diploma plus 3-4 years experience in victim advocacy and/or domestic violence/sexual assault work. 
• An understanding of and agreement with UCASA’s mission, values and philosophy regarding the elimination of sexual violence, empowerment of victim/survivors, commitment to anti-oppression work and social justice. 
• Understanding and commitment to issues of cultural diversity and anti-racism.
• Ability to work scheduled hours on a regular basis, some weekends and evenings required. 
• Visionary, enthusiastic and invested in fulfilling the obligations of the position.
• Actively participates in the co-inspiration and co-creation of projects while providing momentum.
• Proficiency with general office duties, computer systems and technology including website development and maintenance. 
• Excellent writing, interpersonal communication, and public speaking skills.     
• Demonstrated experience functioning within multidisciplinary settings. 
• Demonstrated ability to work independently, manage time, evaluate progress, and adjust activities to complete projects within established timeframe. 
• Skilled in establishing effective working relationships. 
• Ability to collaborate and invite collaboration. 
• Able to demonstrate skills in effective communication, conflict resolution and problem solving. 
• Ability to travel statewide, a valid Utah driver’s license, access to an automobile, and valid auto insurance required. 

• Fluent in both English and Spanish (please list this in your resume or cover letter to verify)

UCASA is an Equal Opportunity Employer (EOE). If you need assistance or an accommodation during the application process due to disability, it is available upon request. No applicant will be penalized as a result of such a request.

If interested, please email cover letter and resume to [email protected].