Salary: $52,000 plus health, dental, vision
Job Description: Reports to the Executive Director 

Purpose: The Manager of Client Services primary responsibility will be to ensure that all Sexual Assault Services Program Coordinators reflective of the needs and populations of the communities they serve. 

PERFORMANCE RESPONSIBILITIES 
• Provides professional knowledge of evidence-based concepts, principles, procedures, and practices for victims of sexual assault. 
• Develops methods, approaches, or procedures to meet program requirements and victim's needs. 
• Responsible for crisis intervention, assessment and implementation of services for sexual violence victims including oversight of the Client Services Program. 
• Oversee advocacy and case management of sexual assault cases, assign cases, and work closely with Sexual Assault Services Program Coordinators to assure appropriate services to clients. 
• Provide support to primary, secondary, and tertiary sexual assault victims. 
• Respond empathetically to victims of crime to reduce levels of trauma and provide support during crisis intervention. 
• Provide client support and advocacy through the judicial and criminal justice processes. 
• Responsible for referring individuals to appropriate community resources for additional assistance and counseling. 
• Communicate and deal effectively with individuals and groups in stressful situations. 
• Conduct and assist with psychoeducational classes for sexual assault victims. 
• Act as a liaison and collaborate with law enforcement and community organizations to meet survivor needs. 
• Serve as back-up to volunteer shifts during the day and evening. 
• Maintain and review required documentation and data collection. 
• Ensure program adherence to state and federal laws governing victim confidentiality. 
• Oversee grant contract compliance and required trainings. 
• Work with the Management team and Grant/Fund Coordinator on grant proposals, program implementation, and staff training on grant requirements as needed. 
• Collect needed service statistics for grant reports. 
• At the request and direction of the Executive Director, complete quarterly and annual reports for federal and state grant programs. 
• Provide supervision, training, delegation, and evaluation to Sexual Assault Services Program Coordinators in collaboration with the Manager of Training and Education. 
• Attend and participate in regularly scheduled management, team, and staff meetings. 
• Coordinate and participate in sexual assault response teams (SARTs), Utah Sexual 
Violence Council, and other meetings assigned by the Executive Director. 
• Provide training and education to community partners in responding to sexual assault or interpersonal violence. 
• Some travel and occasional weekend days and evenings required. 
• Perform other duties as assigned.